Customer care
We offer a flat shipping rate of $25 on all orders.
We ship orders via FedEx or DHL Express.
In-stock items are currently available in the selected color and size. They are offered at a lower price and are usually dispatched within 1–2 business days, excluding weekends and holidays.
If your preferred color or size is not currently in stock, we will produce the selected item especially for you.
Production usually takes 7–14 business days before shipping.
Our Custom-Made service lets you personalize or design an item using the available customization options.
Production usually takes 2–4 weeks before shipping.
Orders containing items with different processing times will be shipped together once the entire order is ready.
Delivery usually takes 2–5 business days after dispatch. Delivery times may vary depending on the destination, customs processing, weekends, public holidays, weather conditions, or other circumstances beyond our control.
Once your order has shipped, you will receive a confirmation email with your tracking number.
For orders shipped to the United States, Canada, the United Kingdom, Europe, Mexico, Brazil, and Panama, LULLI Dancewear covers customs-clearance fees and taxes. You will not be required to pay anything beyond the amount charged at checkout.
For all other destinations, customs duties, taxes, and additional fees may apply according to local regulations. These charges are the customer’s responsibility and cannot be estimated in advance.
Please provide a complete and accurate delivery address, email address, and phone number when placing your order. Our courier may require a signature upon delivery.
LULLI Dancewear is not responsible for delays, losses, or additional costs caused by incorrect or incomplete information provided by the customer.
If you need your order by a specific date, please contact us at sales@lullidancewear.com before placing your order. We will be happy to confirm whether delivery by your requested date is possible.
Still need help? Contact our team.